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I got a call one day that it was 'time for my computer tuneup' .. it struck me as a prank call liken to 'hey is your refrigerator running' Anyway, I succumbed to to the sales call and went with the computer tuneup. I took my laptop in on a Monday and got a call back...
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nikalseyn
nikalseyn

You fell for a scam. Now you know why you should never even talk to someone calling you "out of the blue" on the phone selling something or asking for a donation. You can get...

#466192
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I took my HTC one M7 that I broke to these guys. I knew exactly what was wrong and how to fix it, I told them the problems and they told me they would get back to me "this morning". The phone had a software failure and had gone into "Qualcomm download mode" requiring...
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#461800
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After my first initial complaint on them...they returned the product and now the screen flickers and freezes all the time. They not only collected $ up front but also ruined the charger to the tablet. Now that I am trying to get everything back to its original state...
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#457762
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I am still waiting for my tablet to be returned. I have had to initiate every call and get the same apology. Finally I was told that my tablet is on its way back after being tested and everythign works. Initially they came to the house and picked up the product and I...
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#449695
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nerdsused workorder signature to authorize automatic withdrawals from checking account. this went un-noticed for 14 months as account is not regularly used. was discovered when taxes were being done. Their solution was to send us the signed work order saying that we...
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#448301
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A representative came to my house to "check" my laptop and suggested that they bring it back to there local store for diagnostic testing. I allowed them to, and 2 business days later they call and tell me they will have to send it to there headquarter store since there...
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nerdsoncall
nerdsoncall

I was going to ignore this post. In my experience responding to something like this is a no-win scenario. I can systematically respond to each and every assertion, refute wi...

Anonymous
Another Ex Employee

Couldn't agree more with the posts I have read so far. The company is corrupt. Their target audience is the elderly. When working for the company they offer spiffs to make sal...

#384165
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I had to have my computer reformatted several months ago by Nerds on Call(which they did a lousy job of and I had to go to another company to have it done properly). Apparently the job came with "3 months of free IT support" after which time they started charging my...
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Anonymous
Ex employee

Of course you were charged for it. That's part of their sales tactics. They will "bundle it" and add $75 to your "qualifying appointment" after those 3 months are up it will a...

nerdsoncall
nerdsoncall

I just ran across this post. I am sorry to hear about your experience. I want to make things right. For one, if we did a lousy job, let me fix it, or refund you for the job...

#372269
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http://oncallcomputernerds.com/ The owner of this company not only makes fun of his customers on his web page, http://oncallcomputernerds.com/when-not-to-take-a-repair-job/ but is such a rip off artist, that he steals copyrighted company names and syndicated original...
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Anonymous
Wkiman

Don\'t see anything wrong with this site. On Call Computer Nerds have done us a fantastic job repairing our computers and as far as I can see nothing on his site is copyrighte...

Anonymous
Nothing Wrong

I don\'t see anything wrong with this site. The site is just telling when not to take a repair job that could *** you in the but. But I guess your too *** to realize that

#261710
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I called Nerds On Call to repair some basic problems I was having with my computer. They sent an on-site "technician" to "fix" the problems and downloaded all sorts of their software on my machine. The computer's performance actually got worse! They sold me on a...
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Anonymous
HansenJB

My profile wasn\'t loading properly. Each time I booted up I got a desktop that wasn\'t my original one. So I called NOC and left my info. An hour later I received a call f...

Anonymous
Nerds On Call - Customer Servi

I am sorry to read about your experience with our company. I am ashamed you received sub standard service and am disappointed you had to take your computer somewhere else to ...

#230734
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In July of 08 I called Nerds On Call to do a routine "pc checkup" on my computer. It was running slower than I thought it should for being 2 months old and I heard they install free anti-virus software (which by the way you can download your self) called AVG....
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Anonymous
mobear410

I would like to tell you how sorry that you had such a bad experience. I called Nerds on Call 3 different times & each time the tech handled the service with expert servic...

Anonymous
Madeline

Great advise! Do not allow "nerds" or "geeks" to work on your electronics. They often times charge just as much as the professionals, but are 6x the headache! At least the pro...

#133490
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