filters
state:
Show
city:
Show
product:
Show
I've been using Nerds On Call support for a few years, paying the monthly fee of around $25. Most months I never use them. Recently, my hard drive crashed and I had to replace it. They now want $129 to reinstall their software, which actually takes them about 10...
Read more
Anonymous
Anonymous

Can't go wrong with this team!Starting a service with L Technology has been the best move I could have ever made. They are right on top of thing when there is any issue and ex...

1.5
I didn't like
  • Overcharging
#649395
Reply to reviews
Nerds On Call is amazing! My computer was so full of viruses that it was frozen. I found Nerds On Call randomly from a Google search...I was looking for a tech to come to our house in Ohio to fix it. When they told me they could fix it remotely- I was all for it! ...
Read more
5.0
I liked
  • Computer is completely fixed
#627741
Reply to reviews
at 5:05 p.m. on 3/31/2015 at the corner of market street and sacramento street walking home from my 4 year old grandson karate practice the driver of the nerds on call vehicle wasn't paying attention to his driving but to his female passenger and two black dogs in his...
Read more
Anonymous
Anonymous

Sounds like you are overeacting

#616120
Reply to reviews
Called for price estimate to replace a keyboard on my Macbook Pro. Guy answered and ran me through a info collecting format, ignoring my comments and questions. He was like connecting to a machine, not wavering from the script. His estimate was this, and I quote:...
Read more
Anonymous
Abraham Lincoln

Too bad you don't live near me. I do them for ~$35 and my work is top-notch! $129 = LOL. Computers are so cheap and disposable now that it makes it hard to charge higher price...

Anonymous
Portland Mac repair

Dude, keyboards don't just go bad. There could be more wrong than just a keyboard. I'll bet you $100 that that other place low balled you to get you in only to hit you up for ...

1.0
I didn't like
  • Pricing or customer service
#607913
Reply to reviews
If you saw my last review concerning the Peru, Illinois store where I had the fan replaced only for my hard drive to conveniently go out when I took it home here's an update. Bought a new hard drive and my computer guy opened up the case to put in and low and behold...
Read more
Peru, Illinois
#593788
Reply to reviews
Had bad fan as a lot of people told me and everything was working besides the grumbling fan so took it to Nerds On Call, Peru, Ill. I get a call couple days later saying yes bad fan and it also failed the hard drive check they preform and they suggest replacing now as...
Read more
#587528
Reply to reviews
I took in my PC because the hard drive appeared to be going out, and frankly, I'd rather pay to have them transfer over my data than do it myself, as time is a commodity in my world. They told me it would be 3-5 days; after 6 I called them, and was told it had just...
Read more
2.8
#552788
Reply to reviews
I have been having serious problems with my email since Feb and spent hours on the phone with Comcast and Microsoft both advised me they could not help me and advised me to take my computer into a shop which I did only to be told they could not help me either and...
Read more
5.0
#531323
Reply to reviews
I had honest repair people until 2010. The last two repair people were something else.The first guy was a nervous type.I don't even think he knew computers.He tried to plug my mouse in the keyboard slot and the keyboard in the mouse slot.Causing the plugs to get...
Read more
2.5
#530709
Reply to reviews
After the initial service I was told I would be covered for an additional 90 days after which I could opt not have ongoing service at $25 per month. I explicitly (I can't afford it) called and cancelled the ongoing service but it was to no avail. They continued...
Read more
Anonymous
Anonymous

i have had the same issue, it's been over a month of ongoing phone calls trying to get this solved but they just wont refund me the money.

Anonymous
Anonymous

I wrote the above complaint. I called Nerds and they worked with me to solve the problem. It was all a misunderstanding and they worked hard to help me. Thanks for your ded...

#509405
Reply to reviews